Privacy Policy

Effective Date: 02-09-2025

At Trip2PuntaCana.com , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services 1.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking excursions, contacting us, or subscribing to our services. The types of information we may collect include:

Personal Identification Information : Name, email address, phone number, and payment details (e.g., credit card information) 4.
Travel Details : Hotel name, pickup time preferences, and group size (e.g., adults, children, infants) 7.
Communication Data : Any messages or inquiries sent through our contact forms or emails 5.

We also collect non-personal information automatically when you visit our site, such as IP addresses, browser type, device information, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and confirm your bookings and reservations 2.
To communicate with you regarding your excursions, including confirmation emails, updates, and reminders about pickup times 3.
To improve our website, services, and customer experience by analyzing usage patterns and feedback.
To comply with legal obligations, resolve disputes, and enforce our terms and conditions 9.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

Service Providers : We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services (e.g., airport transfers, tour operators) 10.
Legal Requirements : We may disclose your information if required by law or to protect our rights, property, or safety 6.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security 6.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access : You can request a copy of the personal information we hold about you.
Correction : You can update or correct inaccurate information.
Deletion : You can request the deletion of your personal data, subject to applicable laws.
Opt-Out : You can unsubscribe from promotional emails or marketing communications at any time 6.

To exercise these rights, please contact us at tos@trip2puntacana.com 3.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our site 6.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., travel blogs, affiliate partners). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information 8.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly 7.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy 9.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Website : https://www.trip2puntacana.com/

Email : tos@trip2puntacana.com 3